Privacy Policy


Racing Penguin respects your privacy and we will only use your information in the way we describe in this notice. When using your information, we aim to be fair and transparent, and to follow our obligations under UK data protection laws. Your information is used for processing orders, customer enquiries and marketing

Racing Penguin is the data controller for the purpose of GDPR and the Data Protection Act 2018. Our address can be found on our contact page. Our contact for privacy and data is Andrew Wride, and the contact details are

This policy is applicable to Racing Penguin and this Site only. When leaving this Site, please read the privacy policy applicable to the site you are visiting. If you do not agree with this privacy policy, please do not use this Site.

By accessing and using this Site, you hereby agree to the terms of this privacy policy.

Non-personal information may be collected automatically.

Racing Penguin is committed to the protection of the privacy of its website visitors.

Personal information

We collect your information when you place an order with us, make an enquiry or provide goods and/or services to us.  You can give us your information using paper forms, verbally, via email or online forms. The information you give us may include your contact details (name, address, telephone number, email address). When you make a payment to us your bank account number and sort code will appear on our bank statements, likewise, you may provide these details for us to pay you for goods and/or services, provide you a refund.

In order to respond to your questions, fulfil your requests, it may be necessary to ask for personal information such as your name, address, email address and telephone number. We may use this information to respond to your requests, or to contact you via mail, email or phone to inform you of new products, services or promotions we may offer. If you request a service with us, we may need to contact you for additional information required to process or fulfil your request. However, unless compelled by applicable legislation, we will not provide this information to a third party without your permission, except as necessary to process your order or fulfil your requests.

In addition to the personal information that you may provide us, this Site may use technology that lets us collect certain technical information like your Internet protocol address, your computer’s operating system, your browser type, traffic patterns and the address of any referring web sites. Please review our Cookie Policy section within this Policy.

To support your relationship with Racing Penguin we may keep your information indefinitely, unless you ask us to delete it.


Please note that while there are always risks associated with providing personal data, whether in person, by phone or over the Internet, and no system of technology is completely safe, “tamper” or “hacker-proof”, Racing Penguin has endeavoured to take appropriate measures to prevent and minimise risks of unauthorised access to, improper use and the inaccuracy of your personal information. For example, we use encryption technology when collecting or transferring sensitive data such as credit card information. Your information may be transferred within the European Economic Area or United States (only with companies that comply with the EU-U.S. Privacy Shield Framework)

Accuracy of collected data

Racing Penguin will on its own initiative, or at your request, replenish, rectify or erase any incomplete, inaccurate or outdated personal data retained by Racing Penguin in connection with the operation of this Site.


No information may be submitted to Racing Penguin by persons under the age of 18 without the consent of a parent or legal guardian, nor may persons under the age of 18 make purchases or other legal acts on this Site without such consent, unless permitted by applicable legislation.


Some links on the Racing Penguin domain may be referral links, and Racing Penguin may receive commission if you make a purchase or register to a service using these links. Any commission will be taken from the standard rates paid, and is never charged to you.

All content on the Racing Penguin domain is managed by Racing Penguin. If you have any concerns or queries about the content on any page please email Racing Penguin cannot be held responsible for the content found by following external links on our web pages. Liability for this content lies with the owner of the link’s domain, or the party indicated by the domain’s owner. Any information offered about an external link was correct at the time the link was added, but web pages can be changed at the discretion of the owner and they are under no obligation to inform Racing Penguin of these changes. For up to date information about the content of a link to an external domain, please check the relevant website’s privacy policy.

Your rights

You may ask us not to process your information for marketing purposes.

you are entitled to a copy of your information in machine readable form, to be received by yourself or another organisation of your choice. You are entitled to a to ask us to correct any inaccuracies.

You may ask us to stop or restrict our use of your information, and to delete it, although we may maintain a skeleton set of your information. If you ask us to stop using your information or delete it, we will not be able to continue our contract with you.

You may make a complaint to the Information Commissioner (


We may change this privacy policy, or change, modify or withdraw access to this Site, or the content of these pages at any time with or without notice.

Cookies Policy

Racing Penguin uses cookies on our website. By using the Service, you consent to the use of cookies.

Our Cookies Policy explains what cookies are, how we use cookies, how third-parties we may partner with may use cookies on the Service, your choices regarding cookies and further information about cookies.

What are cookies

Cookies are small pieces of text sent by your web browser by a website you visit. A cookie file is stored in your web browser and allows the Service or a third-party to recognize you and make your next visit easier and the Service more useful to you.

Cookies can be “persistent” or “session” cookies.

How Racing Penguin uses cookies

When you use and access the Service, we may place a number of cookies files in your web browser.

We use cookies for the following purposes: to enable certain functions of the Service, to provide analytics, to store your preferences, to enable advertisements delivery, including behavioural advertising.

We use both session and persistent cookies on the Service and we use different types of cookies to run the Service:

Essential cookies. We may use essential cookies to authenticate users and prevent fraudulent use of user accounts.

Third-party cookies

In addition to our own cookies, we may also use various third-parties’ cookies to report usage statistics of the Service, deliver advertisements on and through the Service, and so on.

What are your choices regarding cookies

If you’d like to delete cookies or instruct your web browser to delete or refuse cookies, please visit the help pages of your web browser.

Please note, however, that if you delete cookies or refuse to accept them, you might not be able to use all of the features we offer, you may not be able to store your preferences, and some of our pages might not display properly.

Where can you find more information about cookies

You can learn more about cookies and the following third-party websites:

All About Cookies:

Network Advertising Initiative:

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